Q: How is the iPad edition of Outside different from the print edition?
A: Outside's iPad app takes advantage of the latest technology to deliver a truly immersive reader experience that maximizes the potential of the digital magazine. We also enhance stories with additional photo galleries, exclusive videos, and interactive features.
Q: I’m an Outside magazine subscriber. Do I get free access to the iPad app as part of my subscription?
A: Yes. Current Outside print subscribers can now access the Outside+ iPad edition. First, make sure you're updated to the latest version of the app. Then, after launching the app, tap any screen to bring up the bottom navigation bar. Tap the Subscribers button and complete the login form. The iPad editions of issues will now be available in the app's Library for download.
Q: I'm an Outside magazine print subscriber but am getting a "Sorry, your account cannot be located" message when I try to log-in. How can I verify my print subscription?
A: It can take up to 48 hours for a new print subscription to load into our system once it arrives at our processing center. Once your data has entered the system, you will be able to access your subscription. If you are still having difficulty, you can verify the status of your subscription by calling our print magazine customer care center at (800) 678-1131 or emailing OUMcustserv@cdsfulfillment.com.
Q: Can I activate my print subscription with other digital versions of Outside (through Zinio, Nook, or Kindle)?
A: Not at this time, but please stay tuned for more information soon.
Q: How do I purchase issues within the app?
A: After launching the app, tap the screen to bring up the bottom navigation bar. Tap the Store button, tap the issue you want to buy, and confirm your purchase. The issue will appear in your Library, where you can tap the Download button to access it.
Q: Can I subscribe to just the iPad app?
A: Yes. An annual subscription costs $23.99 and entitles you to download every issue for the next year, starting with the most recent issue. Subscriptions can be purchased in the in-app Store. To get to the Store, launch the app and tap on the screen to bring up the bottom navigation bar, then tap the Store button. If you enable push notifications for the app, we will let you know when new issues become available.
Q: Can I replace my print subscription with the iPad app?
A: Not at this time. The app is set up to recognize print subscribers to access issues but we are currently unable to take a subscription off of one database and place it on the other.
Q: How do I access issues now that I have subscribed to the iPad app?
A: Each new issue should automatically appear in your in-app Library, which you can access by tapping the screen to bring up the bottom navigation bar and tapping Library.
