What should I do about defective boots?
When I was getting ready to apply mink oil to my two-year-old Asolo boots, I found the inside lining around both heels had split and the fo lining was coming through. These boots haven't seen extensive service, only being worn for school. The store where I bought them is out of business, so whom should I contact to get them fixed or replaced? Dennis Cedar City, Utah
I could be wrong. Boots are like any other human-made productonce in a while you get a bad pair. And maybe you hadn't even applied any mink oil before. You can try sending them back to Asolo with a note, and see what happens. (Mailing address in the U.S. is: Asolo North America, 190 Hanover Street, Lebanon, NH 03766.) Attach a label that directs the boot to "Warranty Repair." Who knows, maybe they'll just send you a new pair.
But, in the future, steer clear of the oil. Use a silicon- or wax-based leather treatment or waterproofer. Your boots will last much, much longer.
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